🎓 Definition

ABC analysis is a method of analysis that divides the subject up into three categories: A, B and C. It uses the Pareto principles and enables to group customers from the most valuable (A segment) to the least valuable (C segment).

🖥️ Make it happen in Ulys CRM

How to access ABC analysis in Ulys:2 Simple Steps

Step 1: Select Buying Pattern under the Behaviors Menu in the Menu Bar.

Step 2: Select the Option in the Filter Menu and select the frequency and period you want to measure.

And here it is. ABC analysis will appear in the ABC Segment - By Total Spending widget.

You can change the perspective from aggregated performance to monthly evolution performance if you click on the Trend icon.

Customer List is also available to download.